Magic Shop - Refund Policy

Last Updated: 15^th July 2024

Damaged or Defective Products

We offer refunds or replacements for faulty or damaged products.
If you receive any defective or incorrect products, please reach out to us through our Contact Us page within 7 days of receiving your order.
Please include the order number, description of issue in the message, and attach images of the product. Failure to provide this information may result in delays in processing your request.
We are happy to either send you a replacement order or issue a full refund once we have reviewed your request.
There is no additional fee required for a refund or replacement request, but the payment processing fees from the original charge will not be returned.

No Returns for Refunds

Our guarantee of refunds applies only to faulty or damaged items. We do not accept returns for refunds. This includes items where you have changed your mind, ordered the wrong size, or other non-fault-related issues.

Processing Refunds and Replacements

Refunds or replacements will be processed within 7 business days after we confirm the issue.
Refunds will be issued to the original payment method during the purchase.
Please note that replacements may take longer to process and ship, depending on availability and logistics.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Your continued use of the website and purchase after any such changes constitutes your acceptance of the new Policy.